"...what really makes an outlet stand out, especially now in 2020, is being able to establish all your writers as distinct voices—people that readers will want to come back to read whatever they write. That's kind of one of my big focuses and goals—to make sure that our writers become [that] voice, and folks will want to read their latest stuff."

In a 2016 survey, a majority of Connectiv members said that by 2020, they will no longer think of themselves as “media” organizations but rather “business solutions” or even “technology solutions” providers.