Thoughts on the Importance of Feedback: SIIA 2019 CODiE Award Winner for Best Content Management Platform

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Author: Sonja Kotrotsos, Head of EMEA GTM & Alliance, Contentstack

The Content Management System industry is evolving quicker than ever, with new tools and techniques emerging at an unprecedented rate. At Contentstack, we pride ourselves on delivering the best Content Management Platform for our customers across the globe. 

Our company leadership believes in providing the Contentstack team and our customers with the tools to do the best work of their careers. In that same vein, peer feedback is of primary importance to us. We welcome all feedback from customers: what do they love?; which features would they like to see in the future?; which features aren’t they fans of and why?. We know that maintaining an open dialogue is the only way to remain a top performer and to continue to deliver a product that exceeds customer expectations.

Being awarded the SIIA 2019 CODiE Award for Best Content Management Platform is immensely gratifying because the SIIA CODiE Awards is the only peer-recognized program in the business and education technology industries. The CODiES competition is a rigorous, feedback-oriented process designed to level the playing field between industry giants and start-ups, so only the best products make it to the winners’ circle. The process is comprised of two rounds; a written application and then a detailed review and demo by two expert judges who are professionals in the marketing space. This ensures judges are well-versed in the challenges facing our customers and are familiar with the general technology landscape and offerings available. 

We are humbled by the recognition and are energized to work even harder to ensure that our customers - both existing and future - can rest assured that their business is prepared for the future of omnichannel marketing and digital experiences, no matter what new technologies emerge.

Jennifer Jennifer Carl is the Director of Software & Services Division Programs. Follow the Software team on Twitter at @SIIASoftware @SIIAJennifer